{"id":20864,"date":"2025-07-23T13:42:30","date_gmt":"2025-07-23T13:42:30","guid":{"rendered":"https:\/\/api.cloudstudenthomes.co.uk\/?post_type=faq&#038;p=20864"},"modified":"2026-01-09T13:05:37","modified_gmt":"2026-01-09T13:05:37","slug":"how-do-i-report-maintenance-issues","status":"publish","type":"faq","link":"https:\/\/api.cloudstudenthomes.co.uk\/faq\/how-do-i-report-maintenance-issues\/","title":{"rendered":"How do I report maintenance issues?"},"content":{"rendered":"<p>If discovered within 7 days of check-in, use the inventory form. This will be sent to you via email following your check in.<\/p>\n<p>During the year, use the MyCloudStudent app. You must give access permission for fixes.<\/p>\n<p>Repair Timscales:<\/p>\n<ul>\n<li>Priority 1 (Emergency)\u00a0\u2013 Within 24 hours<\/li>\n<li>Priority 2 (Urgent)\u00a0\u2013 Within 5 working days<\/li>\n<li>Priority 3 (Non-Urgent)\u00a0\u2013 Within 28 days<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq-categories":[112],"class_list":["post-20864","faq","type-faq","status-publish","hentry","faq_category-during-your-stay"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I report maintenance issues? | Cloud Student Homes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/api.cloudstudenthomes.co.uk\/faq\/how-do-i-report-maintenance-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I report maintenance issues? | Cloud Student Homes\" \/>\n<meta property=\"og:description\" content=\"If discovered within 7 days of check-in, use the inventory form. 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